FAQ

WHAT IS CHANGING

Three (3) Stores situated at Two Rivers Mall, Garden City Mall, Nyali Centre Mall that previously traded under Wide Shoe have changed name to Feet First Footwear.

We are also referred to in short form as “Feet First”

WHY DID WE EMBARK ON A CORPORATE REBRAND?

We have evolved and grown in the past years and evaluated our mission, structure and business opportunities. It’s time for a new name to reflect our extensive capabilities while maintaining the high level of customer service on which we have built our reputation.

WHY FEET FIRST FOOTWEAR?

Over time, we have evolved to offer footwear for a larger diverse market that now spans from small size, medium size, normal, wide, extra wide, men, ladies, children shoes and several accessories, as such our brand has grown beyond wide fit shoes to incorporate all feet and footwear related needs hence Feet First Footwear.

Feet First is now your loyal footwear partner who is adaptable, preemptive, and has a sharp vision. We believe the name reflects our unique ability to bring holistic feet related solutions together by tailoring solutions to meet your specific needs and proactively delivering new ideas and opportunities.

WILL I STILL GET MY WIDE FIT SHOES AT FEET FIRST?

Yes. You will get your wide, extra wide and big fit shoes up to size 13 (46) for ladies and size 16 (50) for men. You will continue to get your wide fit shoes from Feet First Footwear from our Two Rivers Store | Garden City Store and Nyali Centre – Mombasa

WHAT CHANGED?

Our brand name in Two Rivers | Garden City and Nyali Center have changed, these three locations formerly known as Wide Shoe are now Feet First Footwear, no other locations are trading under Feet First Footwear, and this change builds on our legacy as a pioneer in the unique market niche that we serve with our quality footwear. We have created a new business name and arm. Through Feet First, we will identify additional ways to improve your footwear needs and save you money by using our vast resources and extensive knowledge in footwear.   

 WILL I STILL GET MY FAVOURITE BRANDS AT FEET FIRST?

You will get the brands below at Feet First as we have maintained the manufactures/ distributors authority to carry them in the Kenyan Market. We will also keep sourcing for best in market footwear brands and accessories and avail them to you and inform you on any new brands introduced by Feet First.

Sofft| Softspots| Comfortiva| Bionica| Isola| Nurse Mate| Align| FrancoSarto| Lifestride| Naturalizer| Bzee| Ryka|Malvado| Woodland| Woods| Funpatch|

I WOULD LIKE TO GET IN TOUCH WITH FFET FIRST STORES OR MARKETING

You can reach Feet First Two Rivers Store on 0723 013 316

You can reach Feet First Garden City Store on 0724 216 300

You can reach Feet First Nayli center on 0718 980 016

You can reach Feet First Marketing on 0743 441 494

I CANNOT ACCESS ANY OF THE THREE BRANCHES, HOW DO I GET MY FAVOURITE SHOES?

You can get us online on www.feetfirst.co.ke and we offer online services and door to door delivery at a minimal fee.

Or call our marketing department on 0743 441 494

HOW DO I GET FEET FIRST ON SOCIAL MEDIA?

You can get us on FB @feetfirstkenya

IG @feetfirst_ke

Twitter @FeetFirstKenya

Website: www.feetfirst.co.ke

I STILL HAVE MORE QUESTIONS, HOW CAN THEY BE ANSWERED?

You can send us an email on info@feetfirst.co.ke and we will get back to you.

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